Resume Chau Kim Ngan
Education
Crimson Business Institute & Harvard Publishing School
2021 — 2022Mini-MBA
AIHR
2023 — 2024Professional Certificates
University of Economics Ho Chi Minh City
2002 — 2006Bachelor of Business Administration
Experience Overview
HR Strategy Director - Thanh Cong Textile Company (Eland Group)
Jun 2025 — PresentArchitect company-wide HR transformation, workforce optimization, and culture renewal. Restructure labor cost architecture and establish integrated Talent & Succession framework.
Group HR Director - Nova Service Group
Nov 2024 — May 2025Lead Group-wide HR strategy and governance across 12 Business Units. Cascade People Strategy, workforce planning, and performance architecture to strengthen leadership effectiveness.
HR Director - Taisho Vietnam
May 2021 — Aug 2024Scaled organization from 70 to 600 employees, contributing to 40% business growth (2021) through integrated people strategy, multi-skill workforce models, and labor cost optimization.
Head of HR - Betrimex
Sep 2020 — Apr 2021Drove people strategy aligned with corporate OGSM. Implemented modern HR tools (SAP, HRM, BI) and delivered successful change program for Domestic Sales structure realignment.
Country HR Manager - Ecolab Vietnam
May 2019 — Sep 2020Led full HR spectrum, workforce planning, talent strategy, and restructuring/M&A support. Reduced time-to-fill from 102 to 58 days and launched Vietnam's first Development Week.
Total Rewards Manager & Plant HR Manager - Colgate-Palmolive Vietnam
Jan 2017 — Apr 2019Designed comprehensive Total Rewards architecture across 3 sites. Managed organizational change, successfully executed redundancy project (100% sign-off), and achieved strong audit results (SMETA).
HR Generalist cum HRBP, Sales - Monsanto
May 2009 — Dec 2016Partnered with sales functions to drive business objectives, managing HR operations and alignment across commercial teams.
Senior HR Executive - Kimberly-Clark Vietnam
Jan 2011 — Dec 2011Executed HR policies and functional operations supporting organizational requirements within the FMCG sector.
HR Executive - Samsung Vina Electronics
Jun 2006 — Jan 2009Coordinated fundamental HR activities and administrative operations to ensure compliance and support operational efficiency.
Experience in Details
HR Strategy Director - Thanh Cong Textile Company (Eland Group, Korea)
Jun 2025 — Present- Architected company-wide HR transformation covering workforce optimization, culture renewal, leadership capability, and multi-generation integration.
- Restructured labor cost architecture for sales and non-sales populations to enhance organizational cost efficiency.
- Built the enterprise talent system including 9-Box Performance-Potential (PP) rating, potential assessment, leadership pipeline, and IDP governance.
- Strengthened collaboration across vertical manufacturing units (spinning, knitting, weaving, dyeing, sewing) through capability building and culture alignment.
Group HR Director - Nova Service Group
Nov 2024 — May 2025- Led Group-wide HR strategy and governance, ensuring alignment between overarching Group directives and the execution of 12 distinct Business Units.
- Cascaded People Strategy, workforce planning, performance architecture, and cultural alignment across diverse portfolios.
- Strengthened leadership effectiveness and internal HR capability through standardized frameworks and rigorous talent assessment processes.
HR Director - Taisho Vietnam (Lipovitan)
May 2021 — Aug 2024- Scaled operations from 70 to 600 employees, driving the HR roadmap to align with new business models and facilitating aggressive business growth (40% in 2021, 18% in 2023).
- Introduced and executed a multi-skill workforce model, significantly increasing labor productivity and optimizing overall labor costs.
- Built a high-performance culture by overhauling the performance management system, deploying core values, and strengthening collaboration between manufacturing and commercial functions.
Head of HR - Betrimex
Sep 2020 — Apr 2021- Formulated and executed people strategy for 1,400 employees, directly aligned with corporate OGSM and Annual Operating Plan (AOP).
- Advised the Board of Directors on organizational restructuring, delivering a highly successful change program for Domestic Sales structure realignment across GT, MT, and KA channels.
- Spearheaded HR digitalization by implementing modern HR tools including SAP HRM and Business Intelligence (BI) dashboards.
Country HR Manager - Ecolab Vietnam
May 2019 — Sep 2020- Led the full HR spectrum including workforce planning, talent strategy, and provided critical HR support for M&A integration and corporate restructuring.
- Strengthened operational excellence by redesigning policies and enhancing legal compliance, resulting in a reduction of time-to-fill from 102 days to 58 days.
- Launched Vietnam’s first "Development Week" to elevate career awareness, and received recognition by Global HR for contributions to the M&A project.
Total Rewards Manager (CoE) & Plant HR Manager - Colgate-Palmolive Vietnam
Jan 2017 — Apr 2019- Designed and harmonized comprehensive Total Rewards architecture and benefit policies across 3 commercial and manufacturing sites.
- Led annual merit cycles, budget planning, and executed all HR processes for the manufacturing site including C&B, Employee Relations, Training, and Trade Union relations.
- Successfully executed a sensitive redundancy project for 40 employees with a 100% sign-off rate while maintaining a stable Employee Relations climate, achieving strong SMETA audit results.
HR Generalist cum HRBP, Sales - Monsanto
May 2009 — Dec 2016- Acted as Strategic HR Business Partner for the Sales division, aligning commercial objectives with workforce capability planning and talent deployment.
- Managed regional HR operations, driving employee engagement, performance management, and organizational alignment prior to the Bayer merger.
Senior HR Executive - Kimberly-Clark Vietnam
Jan 2011 — Dec 2011- Executed core HR policies and managed functional operations to support rapid organizational requirements within a highly competitive FMCG environment.
HR Executive - Samsung Vina Electronics
Jun 2006 — Jan 2009- Coordinated fundamental HR activities, talent acquisition, and administrative operations to ensure compliance and support continuous operational efficiency in the electronics manufacturing sector.